WIREDGORILLA

A ticketing system gives you a centralized way to handle customer support tickets and inquiries through your email inbox. It’s different from support systems such as: A knowledge base, which is a portal with extensive documentation to help customers find answers on their own, or An FAQ page, which is a page with content that answers common customer questions It’s good to have proper documentation, but leaving your visitors to work things out for themselves is not enough if you run a complex business and your customers need a more personalized support ticket system.…

Despite the varied number of ways to create and design your WordPress website, there’s still much confusion over getting your files from a local computer to your live server.…