Monkey business for the geek in you!
score If you live on planet earth, someone at some point has told you to learn to code. Whether you’re learning to code because you’re up for a big promotion at work, want an entirely new career, want to start freelancing on the side for extra cash or just want to learn something new for…
Two things work together to create a stellar FAQ experience: Addressing the “real” user questions Making the answers “FINDABLE”! When sites make the effort to do the first, i.e., when sites identify the real user questions and use only those to create their FAQs, it’s a great first step. But it’s really just that –…
The piece of text I’ve used as this article’s title should be familiar to all WordPress users. Can’t place it? The image above should give you a clue… it’s on the Media Settings page in the WordPress admin console. I’m going to make a bold statement here: You should ALWAYS keep it ticked. Read moreKali…
Though the number of excellent online customer support resources has never been greater, there’s still a lot to be said for thumbing through one of the classic customer service books to level up you and your team’s game. Pick the right mix of classic customer service books for your reference library and you can cram in…
Last week I had the pleasure of attending the United State of Women Summit in Washington DC. The summit was hosted by the White House and featured the most unbelievable lineup of speakers (Warren Buffett, Oprah, POTUS, Connie Britton, Michelle Obama, Amy Poehler, Shonda Rhimes, Billie Jean King…and the list goes on and on), plus…
If you are taking non-zeroed disks from a later version of Netapp Data Ontap and placing them into a system running an earlier version of Data Ontap you may experience the following warning, error and critical messages in the log: WARNING monitor.globalStatus.nonCritical: Disk on adapter 0b, shelf 28, bay 1, label version. Disk on adapter…
If you haven’t listened or subscribed to the Netapp Tech Ontap Podcast, I highly recommend it. It’s a great way to keep up to date with all things Netapp. The hosts are: Justin Parisi (@NFSDudeAbides) Glenn Sizemore (@glnsize) Andrew Sullivan (@andrew_NTAP) The latest Episode (42) talks about Data Ontap 9 new and improved features. Read…
Part of being a successful entrepreneur is knowing when to ask for help. When you’re seeking the advice of a business coach, options abound. As the field grows larger, these business/life coaches become more ubiquitous. It’s an industry valued at over $2 billion with 47,500 professionals offering their expertise worldwide. Much like realtors and fitness…
Could front end development be the right path for you? The short answer: definitively YES. Resoundingly YES. Yes yes yes yes and yes. (Which is why I’ve decided to host an entire webinar summit all about it!) How can I be so sure? Because when it comes to the Web, front end development is always…
You have given a lot of thought to your business, but did you put a lot of thought into choosing the best WooCommerce payment gateways? You should. Bringing in sales is the most important part of any business, but it’s just as important to choose the right method for accepting payments. After all, if it’s…
There’s no question that learning tech skills can totally transform your career prospects. Tech skills are SUPER in-demand, with the Bureau of Labor Statistics (BLS) predicted over 135,000 new software development jobs in the USA by 2024. And the tech industry is also known for its high salaries—that same report predicts those developers will have…
You’ve optimized your website for search engines, worked with experts to write award-winning blogs, and mastered the evasive art of content writing. Now you can kick back, relax, and enjoy steady site traffic, right? Wrong. Optimizing your content is an integral cog in the equation for website success, but it’s unfortunately not the only factor….
In situations where you are working with a development/text site and a live site, there are often times when you want to be able to sync up individual posts/pages, without having to migrate the whole site, or even the whole database. Until now there really hasn’t been a good, user-friendly tool to allow this. Enter: WP Site Sync As you’ll see from the quick demo video, syncing content is now a matter of clicking a button!
Did you know that 41% millennials turn to a site’s FAQs before contacting support? Yes, almost half of your millennial customers prefer helping themselves before reaching out to your support staff for help. Just imagine how many support tickets, calls, and chat sessions you could save if you only found a way to help these…
Automatticians, the people who build WordPress.com, participate in events and projects around the world every day. Periodically, they report back on the exciting things they do in the community. This week, we share our experience at the Grow Leadership Academy. On May 24th and 26th, Hugh Lashbrooke (WP community manager), Gareth Allison (WooCommerce marketing designer),…
WordPress.com has always taken care of your site’s search engine optimization (SEO) behind the scenes. Whether you have a free site or paid plan, we index your posts and pages so that the Googles and Bings of the world can easily find them. Many of you, however, have requested more hands-on control over your site’s SEO — so we’re…
Design fiend? Take this FREE 3-minute quiz to see if working in tech is for you. Wondering whether you could make more money in a new design role? A job in tech might be for you. Take this quiz to find out. If you’re someone who has a background (or even an interest) in graphic…
Automatticians, the people who build WordPress.com, participate in events and projects around the world every day. Periodically, they report back on the exciting things they do in the community. Last week I attended the first ever SupConf, held at Automattic headquarters in San Francisco, California. I attended the event with Mindy Postoff. Simon Ouderkirk and…
Answering questions quickly and effectively with tools such as KnowAll are a great way of keeping customers happy, but to really hone your efforts over time, you need to actively measuring customer satisfaction. As with any other operational part of your business, a little background work in identifying meaningful metrics will help give you a solid framework for…
The past few months have been crazy (in a good way) for our curriculum team because we’ve been busy developing not one but TWO new blueprints. The first one, Front End Developer Blueprint, launched back in March, the second one will be launching this June. But before I tell you all about our fancy new…