Answering questions quickly and effectively with tools such as KnowAll are a great way of keeping customers happy, but to really hone your…

The past few months have been crazy (in a good way) for our curriculum team because we’ve been busy developing…

I’ve had some clients in the past who wanted to set up a free download in their WooCommerce store, as…

Web designers (and related jobs like visual designer, user interface designer, and user experience designer) create the designs for the…

Depending on your niche and company image, some forms of content will be far more effective than others. Video content,…

Automatticians, the people who build WordPress.com, participate in events and projects around the world every day. Periodically, they report back…

It’s Theme Thursday again, and we have a brand-new free theme called Rebalance to share with you! Rebalance Rebalance is an…

When I was growing up, I loved doodling with neon gel pens, creating trifold poster board projects (glue sticks, for the…

This year (2016) I gave a talk at WordCamp San Diego as part of the Beginners’ Bootcamp, entitled “Customizing Without…

hbspt.cta.load(470774, '2aad23a6-9407-4a9d-aa74-9f2494344553', {}); One of the coolest things about tech skills is that you can learn them from just about…

Customer service is at the forefront of your company. By providing a medium for your customers to interact with your…

You were on track. You landed that entry-level job, a couple years later you got a promotion, and then…nothing. Your…