Sales and marketing alignment for improved business effectiveness
Organizations are constantly looking for strategies to increase leads, customer satisfaction and revenue. An effective way to achieve this is…
How social media collaboration can boost your strategy’s impact
More than ever, companies need to bleed every ounce of impact out of their social media. Social isn’t just about…
Top 14 project management software and tools to level-up collaboration
When you hear the phrase “work smarter, not harder,” what comes to mind? Is it ways you could automate processes?…
Break the “just post this” habit: How the right social media mix enhances multichannel campaigns
Brands today have more options available than ever when launching multichannel marketing campaigns—which may be both a blessing and a…
3 free social media campaign templates you can use right now—and why you need one
There’s nothing more intimidating than a blank page (or spreadsheet, depending on your preference). A strategy can be crystal clear…
How to Hire a Social Media Manager: A Recruiter’s Guide
Is it time for you to hire a social media manager? Because the role is arguably more important than ever…
The right time to invest in new enterprise social media management software (and what to do before you switch)
Ask any marketer and they’ll tell you that replacing or updating a crucial part of your martech stack is no…
3 ways to manage Instagram DMs and avoid inbox overload
Instagram DMs can be a powerful channel for customer service and cultivating relationships with your audience. However, overwhelming message volumes,…
Understanding collaborative & working styles on your team
“There is no I in team” is an often-repeated mantra but to make sure your team is operating the best…
Escalation management: how to keep social customers happy
The boom of social media as a customer care channel is unprecedented. Timely and transparent, social is a prime place…
How to use Slack to keep your remote team productive and engaged
Trying to figure out how to use Slack? Good. It’s totally worth it. Boasting 10+ million daily active users, the…