How to ask for reviews effectively [+ examples]
Reviews are important. Think of your own shopping experiences: when you’re comparing products, do you read reviews? This is why…
How to analyze customer reviews for brand insights
There’ll always be a competitor trying to outperform you. The only way to grow and stay ahead is a keen…
How to find the best review management software for your business
Whether they’re singing your praises or giving constructive feedback, paying attention to customer opinions is important because they’re your biggest…
How 3 top brands provide social media customer service and support
Social media customer service has become a consumer staple. There’s no going back on it now. Say goodbye to the…
9 creative ways to combine social media and PR to create buzz
Social media and PR go hand in hand. Because the purpose of public relations is to generate as much positive…
Social proof: How to use psychology in digital marketing
Imagine you’re shopping for a new bedside table. You’ve found three that you love, based on the pictures alone. One…
How to get Yelp reviews & improve your online standing
Founded in 2004, Yelp’s platform has evolved to be a go-to site for consumers to research and express their opinions…