Have you test-driven the Sprout Social Salesforce integration yet? If not, you totally should! There’s a reason why more and…

Online customers don’t have the luxury of walking up to a salesperson and asking an important question—but they still expect…

Social media messaging is an integral part of daily life for most of us. Today, 70% of people agree they…

Communications tools are make-or-break for modern companies Because every missed deadline, bottleneck and minor misunderstanding trickles down to impact your…

Conversational marketing is on the rise, driven largely by consumers’ increasing expectations for convenience and tailored digital experiences. In fact,…

Remember the feeling of “being a regular” somewhere? No shopping experience can compare to spending money with a company that…

The influence of TikTok is undeniable—it’s the most downloaded app in the world, fuels the creator economy and cultivates thriving…

One of the newest social media platforms to the scene, TikTok, is all about creating short and engaging viral video…

The boom of social media as a customer care channel is unprecedented. Timely and transparent, social is a prime place…

While TikTok is newer to the world of social media, there’s no denying its popularity – especially with younger generations.…

The web, and our online habits with it, are never at a standstill. One result of our fast-paced online behavior…

The TikTok boom is in full effect. Since the platform first became available in the U.S. in summer 2018, TikTok…