...
Social media and hospitality: How 4 brands are serving 5-star experiences

Social media and hospitality: How 4 brands are serving 5-star experiences

Exceptional guest experiences are the hallmark of best-in-class hospitality. These experiences extend to all customer interactions, especially those on social media. New generations of consumers choose social as their communication channel of choice, and turn to their favorite networks to plan everything from their next restaurant reservation to a complete travel itinerary.…
Read More