January 2017 - WIREDGORILLA

how-to-ask-for-customer-testimonials-in-a-non-cheesy-way

How to Ask for Customer Testimonials in a Non-Cheesy Way

Web Monkey7 years ago011 mins

Turning customer support into a profit centre rather than a money pit is a recurring theme here on the blog, and there’s a lot of gold to be found once you fully embrace this mind shift – particularly when it comes to gathering customer testimonials.…

entrepreneurs-and-web-design-a-match-made-in-heaven

Entrepreneurs and Web Design: A Match Made in Heaven

Web Monkey7 years ago012 mins

It may go without saying that entrepreneurs are a creative bunch, but building a successful enterprise is one thing – representing it on the web through great and compelling design that attracts business is another.…

free-e-book-download-the-ultimate-guide-to-coding-for-beginners

Free E-Book Download: The Ultimate Guide to Coding for Beginners

Web Monkey7 years ago07 mins

Awhile back, I asked some of Skillcrush’s webinar attendees to tell me what they wanted to do in the next year. Where did they want to go?…

where-to-find-wordpress-themes-free-premium

Where To Find WordPress Themes – Free & Premium

Web Monkey7 years ago06 mins

LAST UPDATED: January 2017 Finding a good WordPress theme is perhaps one of the most challenging tasks in getting your site set up. It’s like the Wild West out there, with all kinds of cowboys claiming they’ve got the best theme to beat all themes.…

the-latest-trends-in-digital-marketing

The Latest Trends in Digital Marketing

Web Monkey7 years ago014 mins

Digital marketing is a constantly shifting landscape. Trends can change in the blink of an eye, and digital marketing professionals are constantly looking for new ways to leverage the power of the internet to make more connections with their audiences.…

should-you-learn-to-code-with-codecademy-a-codecademy-review

Should You Learn to Code With Codecademy? A Codecademy Review

Web Monkey7 years ago018 mins

Find Out in Three Minutes (or Less!) If a Career in Tech Is Right for You Our quick and easy quiz will help you pinpoint exactly how to get started in tech, in hardly any time at all.…

can-onboarding-be-used-to-slash-your-support-queues

Can Onboarding Be Used to Slash Your Support Queues?

Web Monkey7 years ago010 mins

Though the initial rush to market for most firms is all about getting products and services out the door, long-term success ends up being all about nailing down every aspect of actual user experience.…

code-snippets-to-customize-jetpack

Code Snippets To Customize Jetpack

Web Monkey7 years ago02 mins

Automattic’s Jetpack plugin has come a long way! It’s been much-maligned in the past for being bloated and slow and for that reason many developers wouldn’t touch it with a 10-foot keyboard.…

new-wordpress

New WordPress.com for Lightroom Makes Publishing Your Photos Easy

Web Monkey7 years ago02 mins

We know a lot of WordPress.com users loving sharing their photos, and we know a lot of you use Adobe’s Lightroom. Now we’ve made it even easier: with our new Lightroom plugin you can export direct from Lightroom to WordPress.com.…

netapp-altavault-data-throughput-reduces-randomly

Netapp Altavault Data Throughput Reduces Randomly

Web Monkey7 years ago04 mins

We have come across a very bizarre issue whereby front-end data throughput to a Netapp Altavault appliance randomly reduces until the services have restarted. It took about a month of troubleshooting to pinpoint the issue with Netapp Support, which finally came down to disabling TOE (TCP Offload Engine) settings on the Altavault.…

4-reasons-you-should-start-conducting-in-depth-customer-interviews-today

4 Reasons You Should Start Conducting In-Depth Customer Interviews Today

Web Monkey7 years ago010 mins

As providers of cutting edge knowledge base solutions, our focus here on the blog is naturally based around incoming customer activity. We go above and beyond to make sure you’re able to reduce support tickets, and elegantly handle the stream of requests that come your way every day.…

how-to-work-on-your-wordpress-site-without-going-live

How To Work on Your WordPress Site Without Going Live

Web Monkey7 years ago07 mins

So, you want to make some changes to your WordPress site without anyone else seeing? Perhaps it’s a new site you’re getting ready to launch, or maybe you’re giving a facelift to an existing site.…

one-account-page-for-give-donations-woocommerce-to-rule-them-all

One Account Page for Give Donations & WooCommerce… to Rule Them All!

Web Monkey7 years ago01 mins

The Give plugin from WordImpress is an excellent plugin for accepting donations on a website. In fact, from what I understand, it was created in-part as an answer to the complicated mess that comes from trying to accept donations via WooCommerce.…

the-science-of-great-web-design

The Science of Great Web Design

Web Monkey7 years ago013 mins

Technology is evolving so quickly that businesses need to know how to stay relevant with customers and competitors in their industries. With so many businesses going digital these days, it’s natural to want the most functional and attractive web design possible.…

how-much-video-should-really-be-in-your-knowledge-base

How Much Video Should Really Be in Your Knowledge Base?

Web Monkey7 years ago010 mins

Thanks to tools such as our own Heroic Knowledge Base plugin, putting together the perfect knowledge base is an increasingly straightforward affair on the technical side of things.…