22 Experts Reveal: The Most Important Factors for Scaling Quality Support
What are the secrets of scaling awesome support? We ask the experts presiding over support for…
What are the secrets of scaling awesome support? We ask the experts presiding over support for…
No matter how many times you multiply a zero, the grand total of all multiplications will…
As each year winds to a close, consumers eagerly anticipate what the next one has in…
Hello my name is Kurt Francom and this is one of hundreds of videos where I…
Changing careers can be nerve-wracking. Sometimes it happens gradually, as you learn new skills or take…
Desk.com, states: 72% of people think that self-service is a fast and easy way to resolve…
Hello this is Kurt Francom and this is one of hundreds of videos where I answer…
As part of our effort to build a localized Spanish-speaking support team, the Happiness Hiring team at Automattic…
Today’s question is “What is website hosting?”
Hello this is Kurt Francom with Fiddler Online and this is one of hundreds of videos…
The Cisco Nexus 9K’s have been out for a little while now, however it has only…
Launching your WordPress site is just the beginning of its life on the web. You’ve conceived and birthed your baby… but now you’re in charge of feeding and protecting it.
Owning a website is a responsibility.
There’s a lot to consider, more than most people realize when they are just starting out. Neglecting your site means it could get hacked, suffer from broken links, or an unplanned update breaking your contact form. Any of which could result in lost search engine rankings, decreased traffic and/or lost leads.
Here are some of the main tasks you’ll have to do on a regular basis to keep your site in excellent health.
It’s Theme Thursday, and I’m excited to present a new free theme called Karuna! Karuna Karuna, designed…
Every WordPress.com site displays a footer credit — a line of text at the bottom of the…
As WordPress developers, we often need to retrieve posts, pages and other content matching specific criteria…
score If you live on planet earth, someone at some point has told you to learn…
Two things work together to create a stellar FAQ experience: Addressing the “real” user questions Making…
The piece of text I’ve used as this article’s title should be familiar to all WordPress…
Though the number of excellent online customer support resources has never been greater, there’s still a…
Last week I had the pleasure of attending the United State of Women Summit in Washington…
If you are taking non-zeroed disks from a later version of Netapp Data Ontap and placing…