New Theme: Karuna
It’s Theme Thursday, and I’m excited to present a new free theme called Karuna! Karuna Karuna, designed…
Customize Your Site’s Footer Credit
Every WordPress.com site displays a footer credit — a line of text at the bottom of the…
How to Structure and Organize FAQs
Two things work together to create a stellar FAQ experience: Addressing the “real” user questions Making…
5 Best Customer Service Books That Should Be on Your Shelves
Though the number of excellent online customer support resources has never been greater, there’s still a…
5 Simple Ways to Write the Perfect Answers to Your FAQs
Did you know that 41% millennials turn to a site’s FAQs before contacting support? Yes, almost…
Field Notes: Grow Leadership Academy 2016
Automatticians, the people who build WordPress.com, participate in events and projects around the world every day….
Make the Most of Our New SEO Settings Panel
WordPress.com has always taken care of your site’s search engine optimization (SEO) behind the scenes. Whether…
Field Notes: SupConf 2016
Automatticians, the people who build WordPress.com, participate in events and projects around the world every day….
Measuring Customer Satisfaction – A Beginner’s Guide
Answering questions quickly and effectively with tools such as KnowAll are a great way of keeping customers happy, but…
Field Notes: An Event Apart Boston 2016
Automatticians, the people who build WordPress.com, participate in events and projects around the world every day….
New Theme: Rebalance
It’s Theme Thursday again, and we have a brand-new free theme called Rebalance to share with you!…
Improve Customer Service with a Powerful Knowledge Base
Customer service is at the forefront of your company. By providing a medium for your customers…
Coming Soon: New .Blog Domains for Websites
For more than a decade, the word “blog” has been synonymous with “your home on the…
Two New WordPress.com Bloggers on ‘Diving into the Giant Pool of the Blogosphere’
Every day, people from across the globe start their own websites on WordPress.com to share everything…
Four Tips From Seasoned Bloggers
Some of the best blogging advice we hear is from you. On Discover, we publish interviews and profiles…
New Themes: Affinity and Shoreditch
I’m happy to introduce two new themes in our collection: Affinity and Shoreditch. Affinity Affinity, designed by…
¿Habla Español? Love Helping Others? Apply to Work with Us!
Karen Arnold, Deborah Beckett, Erica Varlese, and Pam Kocke work on the Happiness Hiring team at…
How to Put Together a Perfect Knowledge Base Article
Our Knowledge Base plugin gives you a great head start when it comes to organizing content…
Three WordPressers Making a Splash
We love celebrating the achievements of those who use WordPress to share their talents with the world,…
Field Notes: CMS Africa Summit 2016
Automatticians, the people who build WordPress.com, participate in events and projects around the world every day….
New Themes: Rowling and Scratchpad
It’s Theme Thursday time, which means we have some more awesome themes to share. Rowling Originally designed by Anders…