Inclusive Illustrations, By Design
I like to think that designers solve problems, while artists ask questions. And when the two…
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Get Organized! How to Create a Knowledge Base Style Guide
Writing a knowledge base is hard enough already. So I apologize for what I’m about to…
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The Best of WordPress.com in April
You’re off to a strong creative start in 2017! Here are a few recent updates and…
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How to Keep Client Feedback in Check (and Protect Your WordPress Business)
Your clients are going to want a say in the work you do. You are creating…
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Independent Publisher 2 Is Here
The popular Independent Publisher design is a WordPress theme that has long been beloved for its…
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Should You Keep Your Domains and WordPress Hosting Separate or Together?
There are several popular providers that offer both domains and hosting for WordPress. Since the beginning…
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New Theme: Twenty Seventeen
We’re excited to announce that this year’s WordPress default theme, Twenty Seventeen, is now available on WordPress.com. Designed…
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Using GIFs in your knowledge base (and how to create them)
I’m going to let you in on a little secret: GIFs are good for more than…
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4 Key Tips for Implementing an Internal Knowledge Base
Many businesses implement a knowledge base for their customers or clients – it can be a…
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How Analytics Can Make Your Knowledge Base More Efficient
At this point, you’ve created your knowledge base. You researched your customers’ tripping points. You wrote…
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A New WordPress App Update, Designed for the iPad
Over the past few months we’ve been working to dramatically improve users’ experience on iPad —…
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Unlimited Premium Themes Now Included in the Premium Plan
Finding just the right look for your site can be a fun task. If you’re on…
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Field Notes: CMS Africa Summit
Automatticians, the people who build WordPress.com, participate in events and projects around the world every day….
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[Case Study] How When I Work supports a growing customer base with limited resources
In this first case study, we find out more about When I Work’s experience with the KnowAll…
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New in Reader: Combined Cards
If you’ve ever followed a frequently updating site in Reader, you may have noticed a problem….
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Save Your Favorite Images and Media on WordPress.com, Anytime
We’ve added a new media section to your WordPress.com dashboard, allowing you to bulk upload, edit,…
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How to Make Your Knowledge Base Articles Hungry for Conversions
You might already know how much money a quality knowledge base will save you in terms…
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A Few Tiny Steps Towards an Improved Writing Space at WordPress.com
Today we’re proud to unveil some design changes to the WordPress.com editor. It has the same…
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Introducing WordPress.com for Google Docs: A New Way Forward for Collaborative Editing
We are happy to announce WordPress.com for Google Docs, a new add-on that lets you write,…
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Your Stats Page, Updated
Sometimes it’s the little things that count — especially when it comes to your stats. We’ve recently gathered…
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How to SEO Optimize Your Knowledge Base (And Why You Need To)
You probably spend a great deal of time and effort on SEO optimizing your main website….
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New Theme: Lodestar
This Theme Thursday, I’m happy to share Lodestar, our new free theme! Lodestar Designed by Mel Choyce,…
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Import Your Medium Posts to WordPress.com
With the recent news about Medium’s change in business model we’ve been receiving a number of…
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The Ultimate Knowledge Base Article Template (Infographic)
In this guide to the ultimate knowledge base article template I’ll show you how to create…
