In this, article we’ll be addressing the “You are not assigned to any ticket department” error in WHMCS. The procedure for solving this issue is as follows:
- Go to the setup area.
- Select administrator users.
- Edit your user.
- Assign departments.
- Learn why this error occurs.
Follow along with the steps below to complete this tutorial.
Click the edit button to make changes to your user account.
Assign Departments
Here, you will see available “Assigned Departments.” Check the boxes for departments you wish to subscribe to and you will be available to view tickets for those departments as normal.
Why The Error Occurs
For some background information, let’s try to understand why this error occurs in the first place. For starters, we must examine the complete error:
You are not assigned to any ticket departments so cannot view or reply to any tickets
This error simply indicates your user account is not assigned to any ticket departments. Thus, you cannot view them. Fix this error by following the steps above.
