Top 7 Ooma Alternatives for 2024

Why we chose RingCentral over Ooma

RingCentral is the best in this list of top Ooma alternatives, especially in the aspect of multi-channel communications, as it provides more robust tools for voice, team messaging, and video conferencing. Its phone system is equipped with features that can accommodate large volumes of calls. For instance, the Heads-up Display (HUD) provides an overview of active calls and extensions’ real-time presence status and allows receptionists to answer incoming calls on behalf of other extensions.

Call monitoring lets managers observe active phone calls, coach agents in answering queries, and de-escalate tense situations with customers. Other advanced call management tools include the multi-level auto attendant, shared lines, and up to eight-digit extensions. 

Compared to Ooma, RingCentral’s team chat is superior as it lets users assign tasks, not just message each other. Meanwhile, for video conferencing, while Ooma only allows up to 100 participants, RingCentral hosts a maximum of 500 attendees. For these reasons, RingCentral is better than Ooma in terms of unified communications.

Why we chose Nextiva over Ooma

For long-distance calling, Nextiva is a better business phone system than Ooma, as it features a more generous toll-free minute allowance. While Ooma only provides 500 minutes of free calling, Nextiva offers a maximum of 12,500 minutes. This is significantly cost-effective for companies receiving large volumes of calls. 

Along with the toll-free minutes, the provider includes a toll-free number in every subscription plan. But if you want to keep your existing number, Nextiva offers free number porting. Businesses may use the toll-free number for virtual fax and you won’t incur long-distance fees for using the service.

Nextiva further helps organizations handle multiple phone calls through its excellent call management system. It features advanced call routing, call forwarding, multi-level auto attendant, shared line appearance, and call groups. Consider Nextiva when exploring Ooma competitors for long-distance calling. 

Why we chose Zoom Workplace over Ooma

Compared to Ooma, Zoom Workplace is the better unified communications solution if you frequently use video meetings, as it offers a free platform and robust in-meeting collaboration tools. Its free version accommodates up to 100 participants for a maximum duration of 40 minutes.

With Zoom Workplace, maximize virtual backgrounds, chat, screen sharing, co-annotation, and remote keyboard and mouse control without being charged any fees. Additionally, you can integrate the platform with third-party apps, such as Google Calendar, Salesforce, and HubSpot.

If you need advanced collaboration features, upgrade to a paid plan. The base-tier plan that costs $15.99 per user monthly gives you access to polling, streaming, and language interpretations. The higher-tier packages offer recording transcripts and translated captions. While Ooma only hosts up to 100 video meeting participants, Zoom Workplace accommodates a maximum of 1,000 attendees. Given its feature-rich video meeting platform, Zoom is our top choice for Ooma competitors for video conferencing.

Why we chose GoTo Connect over Ooma

GoTo Connect is among the best VoIP providers for strengthening relationships with customers abroad, as it allows unlimited international calling. Unlike Ooma Office, which charges per minute depending on the country, GoTo Connect features unlimited international calling to over 50 overseas locations in its subscription plans. The territories included are Australia, China, France, Germany, Italy, Spain, Switzerland, and the United Kingdom. For locations not covered, the provider charges low per-minute fees.

The affordability of international calls is among the various advantages of VoIP over landline. In addition, using cloud-based phone systems offers advanced tools for managing phone calls. With GoTo Connect, you can distribute calls to multiple devices and users, forward calls automatically to a specific representative, and store phone call records on the cloud to make them accessible to various team members.

Why we chose Google Voice over Ooma

Google Voice is the ideal Ooma alternative for businesses heavily using Google Workspace. The business phone solution integrates seamlessly with Google products, specifically Google Chat and Google Meet. With these capabilities, you won’t have to switch between apps when placing and receiving phone calls, messaging team members in real time, and meeting colleagues virtually.

The best part about this software provider is that it offers a free VoIP phone service for solopreneurs and freelancers. A single user can access a local phone number, unlimited domestic calling, and unlimited text messaging within the US. As long as you have a Google account, you can use this free VoIP platform. If you need more call management features, upgrade to Google Voice’s paid subscription plans. They are among the most affordable in the market, with a starting monthly fee of $10 per user only.

Why we chose Grasshopper over Ooma

Grasshopper is the ideal Ooma alternative for small businesses that prefer phone number sharing within team members. Except for its True Solo plan, the provider’s subscription packages feature unlimited users and one or more phone numbers. On the most expensive plan, your team members can share four phone numbers and create as many extensions as they want.

The VoIP provider supports various types of phone numbers: local, toll-free, and vanity. It has an extensive catalog of phone numbers, and its number search tool is easy to use, so securing your preferred digits won’t be a hassle. If you need additional numbers, Grasshopper charges $9 per number monthly.

If you want to secure a second phone number without paying any fees, refer to our guide on the best free phone number providers. 

Why we chose Vonage over Ooma

Vonage is the suitable Ooma alternative for companies wanting to establish a local presence overseas. Unlike Ooma, the provider allows businesses to secure local phone numbers in over 90 countries. These include Australia, Brazil, China, Finland, Japan, New Zealand, and Russia. Having local, familiar numbers will make clients more comfortable reaching out to your business. Moreover, they won’t incur exorbitant call charges, which adds to a frictionless, more pleasant customer experience.

Aside from global phone numbers, the provider features affordable international calling plans covering 50-plus countries. Tier 1, which includes territories like Australia, China, Germany, Ireland, Mexico, and the United Kingdom, charges $50 a month for 1,000 minutes and $4,120 for 100,000 minutes. 

Meanwhile, Tier 2, which covers Egypt, Kuwait, Saudi Arabia, and Venezuela, has minute bundles ranging from 1,000 minutes for $110 monthly to 100,000 minutes for $9,860 monthly. Consider Vonage when establishing a local presence overseas. For a more comprehensive comparison of the two software solutions, refer to our Vonage vs Ooma guide.