What you need to know about the new WordPress REST API
WordPress 4.4 made the WordPress REST API a part of the core. In this article I’ll…
The WordPress.com Year in Review (and Resolutions for 2018)
Some years go by slowly — not because they’re busier, but maybe there’s just more out…
Managing Your Blog On a Mobile Device
Have you given the WordPress mobile apps a try lately? We’ve been working hard to make…
The Ultimate Customer Feedback Email Template + Samples
If you’re reading this, there’s probably already a good chance that you understand the importance of…
New Premium Themes: Small Business and Photo Blog
Today we’re excited to announce two new premium themes: Small Business and Photo Blog. Small Business…
What Is The Best WordPress Survey Plugin? 5 Options Investigated
As creators of WordPress products that help businesses offer better support, we understand how important it…
Net Promoter Score: Tools + Tips To Implement NPS The Right Way
You want to know whether or not your customers are loyal to your brand, right? Loyal…
WordCamp Manchester 2017 – A HeroThemes Retrospective
It was Halloween weekend in Manchester, which meant some frightening looking characters wandering the street. Thankfully,…
17 Retention Tips To Keep Website Clients Coming Back
Acquiring new web development clients is one thing, having them stick around for the long run…
Do You Have A Customer Service Philosophy? 4 Tips To Develop One
Let me ask you a question: Do you have an actual customer service philosophy? Better yet…
Update Your Avatar on WordPress.com
We’ve given one of our favorite features a boost! You can now manage your profile photo,…
[Case Study] How WP Simple Pay Increased Article Success 44%
In this case study, we’ll look at WP Simple Pay’s experience with our KnowAll knowledge base…
A New Media Picker for the iOS WordPress App
Sometimes it’s the extra touches that make all the difference; on your website, that’s the photos…
Customer Feedback Surveys: Tools, Best Practices, Templates + More
I think we can both agree that it’s helpful to know what your customers think about…
11 Creative Examples of Website Testimonials
Whether you’re promoting or reviewing a product, service, website, course — or anything on WordPress, testimonials…
New Theme: Radcliffe 2
Today we’re happy to introduce Radcliffe 2, a refreshed version of a tried-and-true WordPress theme. We’ve optimized…
Upload Once, Blog Anywhere: Photos from Google
Google Photos is one of the most popular ways of storing and sharing photos online. WordPress.com…
Simpler On-the-Go Publishing: Background Media Uploading for Android
Version 8.1 of the WordPress for Android app is now available, with some great enhancements to publishing:…
Say Hello to Heroic FAQs
We are pleased to announce Heroic FAQs, a WordPress plugin that lets you create Frequently Asked…
Add A Simple Payment Button To Your WordPress.com Site
May 2016: Hajj Flemings, CEO of Rebrand Cities with renowned photographer, Shawn Lee, in a redesigned…
Better Blogging Through Podcasts: Announcing RadioPublic Embeds
We love podcasts: they’re like the blogging version of radio, a medium anyone can jump into…