Category: cPanel – WHM

cPanel Server Managment

Are you coming to cPConf 2018?

The Annual cPanel Conference is a staple in the webhosting community. Last year’s conference was such a blast! We met so many new people and got to catch up with all our old friends. The details of this year’s cPanel Conference (October 1-3, in Houston, Texas) are falling into place, and we’re looking forward to having you join us! Who will be there? Companies and disciplines from every corner of the hosting industry will be represented.

Zero to WordPress

Here at cPanel, Inc., we want to empower our users to take control of their own cPanel & WHM server. This can seem very daunting at first, but we are here to show you anyone can build a cPanel & WHM server with a WordPress site. We will be addressing some very technical topics, but have linked additional tutorials with more information. Let’s begin! Getting Started By the end of this tutorial, you will have purchased …

Update on GDPR Progress

It’s been just about two months since our last update. Our GDPR compliance efforts are moving quickly. We are in the final stages of preparing a privacy policy that meets the requirements of the U.S. / EU / Swiss Privacy Shield process. If are a customer, and you need an advance copy of our privacy policy to facilitate your GDPR efforts, please email gdprquestions [at] cpanel.net. Data processing agreements We will soon be updating our …

Hi, I’m Megan! How can I help?

Greetings! Hello everyone!  My name is Megan and I’m the newest Community Manager to join the team at cPanel.  I’m really excited to join the team and ready to hit the ground running. I have a background in community outreach and digital marketing. Over the last year and a half, I became involved in the startup and tech community by participating in hackathons, organizing events, and learning to code. I am also one of the curators for Houston Startup Digest. My hobbies …

The new and improved cPanel & WHM Version 70

It’s been almost two months since we announced the delay of cPanel & WHM Version 70. In that time, we’ve done a whole lot of work. We’re entering brand new territory for us, and Version 70 is at the center of it all. Why the Delay? In late January of this year, we found a performance issue in our backup system that we needed to address before v70 went to the RELEASE tier. Our research revealed …

The Death of SquirrelMail

As of cPanel & WHM version 74, we will begin to deprecate our support of SquirrelMail, one of our bundled webmail applications. We expect to stop shipping SquirrelMail for new installations of cPanel & WHM in version 76 and will remove our support with version 78. As this change will disrupt many users, we are taking this opportunity to explain the reasons behind our decision. We also are opening a dialogue with you, our community, about …

Prevent Outgoing Spam from Webmail Accounts

  We’ve added greater flexibility to how cPanel users can manage, protect, and administer email addresses on their mail server. You can now suspend or queue the outgoing mail from a single email account on your server. In case you’re not already familiar with the full administrative capabilities of Webmail, here’s a short run down. Receive Notifications of Send Limits Get alerts about accounts that are sending massive amounts of emails by entering Tweak Settings …

Problem with Recent EasyApache Update

Last night, we pushed an update to EasyApache4 wherein after the update was installed Apache service may fail to restart properly. Upon checking the Apache error log, you may see error messaging similar to the following: Server xxxxxxx.com Primary IP Address xxxxxxxxxx Service Name httpd Service Status failed Notification The service “httpd” appears to be down. Service Check Method The system failed to connect to this service’s TCP/IP port. Reason Service check failed to complete …

How and Why to Build an EDGE Server

* This post was originally posted on September 27, 2016, and has been updated for accuracy.  The Tiered Release System The tiered release system was introduced early in the development of cPanel & WHM. We knew it would be important to appeal to all types of users, from the risk-taking early adopters to the stability-seeking delayers. Each tier represents a different risk vs reward ratio, and today we’re here to talk …

Training Your Employees in cPanel & WHM: Best Practices

  There are multiple factors that contribute to your hosting company’s success. One undeniable factor that separates good hosting providers from great hosting providers is the level of technical support they provide their customers. Providing customers with easy, fast solutions when they need it is the best way to increase loyalty, retention, as well as promote evangelism for your business. We want to make sure your technical support staff is at …

Conferences, cPanel, and CloudFest 2018

Last week was the annual CloudFest conference (previously WHD.global) in Rust, Germany. cPanel, Inc. was a Diamond Sponsor, and we showed up in force! Twenty-seven eager cPanel employees from four departments came along. We all got to meet with existing and potential customers and to pass out some pretty handy gloves. Celebrate the Cloud! Most of us in the technology industry have a love/hate relationship with …

General Data Protection Regulation and cPanel

As the internet evolves — so do the policies that govern the way we store and share information. One of the latest policies to come into effect is the General Data Protection Regulation. This policy, also known as GDPR, comes out of the European Union and its goal is to protect certain types of personal information.  We began preparing just over a year ago for this regulation, which comes …

cPHulk is Now Even Stronger

Security is a huge priority for the cPanel team. Not only do we make sure we are providing everything we can to keep our customers protected, but we also provide ways for our customers to keep their clients’ information safe as well. One of our most prized features for both web, email, and server security is cPHulk. This feature, which provides great protection against brute force attacks, has been a part of our security suite …

Where’s the SDK?

When we originally launched the cPanel & WHM documentation, we also included a Software Developer Kit (SDK). Our goal was to build it into an actual kit of tools and help that would support and enable our integrators. Unfortunately, as the documentation evolved and the documentation team took on more responsibility,  the actual ‘kit’ was never created. That’s created a ton of confusion that we’re hoping to alleviate today. Announcing: Developer …

Getting started with cPanel & WHM on Microsoft Azure

Microsoft Azure is a growing cloud solutions provider that is being used more and more in the expanding universe of internet pioneering and web hosting. cPanel is determined to stay ahead of the game by ensuring that Azure users are able to use cPanel & WHM to power their instances and make the best hosting platform we can. For new users who have not dabbled into Azure, you can create a free account and use …

Pointing Two URLs to the Same Website

* This post was originally posted on February 6, 2012, and has been updated for accuracy.    Introduction Pointing two URLs to the same website is a good way to direct traffic to your site from several different domain names. You can accomplish this in two ways: either redirect one of the URLs to your primary domain, or create an alias for one of the URLs. The alias would point that domain towards your primary …

cPanel Training: Education for Web Hosts

We didn’t become the hosting platform of choice by solely providing great software. Our overall mission is to empower hosting providers of all sizes. A part of the way we ensure hosts, server administrators, site owners, and web professionals at all levels get what they need is through education. In addition to our Knowledge Base, Documentation notes, and our ongoing blog series, we have a dedicated team of training personnel …

We Apologize: A Mistake With Our Third-Party Email Marketing Service

February 5th Update: We are going to temporarily move our communications back to our mail server, which uses Mailman to manage all of our internal communication. If you were previously signed up for notifications through our mailing lists, you will receive the next notification from our server, rather than from the marketing software we have been using. ==================== Greetings… This past Thursday, February 1, 2018, our third-party email marketing provider experienced some technical difficulties. Unfortunately, this …

cPanel | 2017 At-a-Glance

Each year, amazing, inventive, and needless to say, eventful things happen behind the walls of cPanel, Inc — and 2017 was no different. We’ve had more than a few milestones and moments over the past 12 months. Here are a just a few of the ones we felt were worth sharing…. Jan cPanel & WHM v62 We optimized the email account creation process, made …

Building a Better Tomorrow

Being a Transgender Woman In Tech Behind every piece of software is a team of developers, each with their own interesting story more complex than the code they script each day. At cPanel, we like to take the time to not only acknowledge the work they do for our product, but for a few special individuals, the work they also do for the world at large. Ruth Holloway, a transgender woman and one of our …